Joint Operations Officer

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Department/ Office United Nations Operation in Cote d'Ivoire

Duty Station ABIDJAN

Posting Period 24 June 2014-24 July 2014

Job Opening number 14-POL-ONUCI-35599-R-ABIDJAN (M)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organizational Setting and Reporting

This position is located within the Joint Analysis and Operations and Embargo Monitoring Section at the United Nations Operation for Cote d'Ivoire (UNOCI). The Joint Operations Officer reports directly to the Chief of the Section and is responsible for leading and ensuring integrated situational awareness. The section is mandated to:

  • Provide mission leadership with a 24/7 common situational overview of operational activity, to include developments of a regional nature.
  • Prepare consolidated reports, including daily integrated situation reports and special incident reports of an ad hoc nature, based on inputs received from mission components and other relevant sources.
  • Support the mission crisis management process by advising senior leadership on crisis response procedures and providing a known and technically-capable decision-making venue.
  • Act as a 24/7 communications link for senior mission leadership.


Within limits of delegated authority, and under the supervision of the Section Chief, the Joint Operations Officer will serve as the Head of the JOC unit. S/he is responsible for the coordination, and supervision of the responsibilities and services provided by the JOC, including the management of an integrated team comprising staff from across the mission, including military, police, and security components. In support of the Chief of Section responsibilities include:

  • Day-to-day management of the JOC including matters of staff recruitment, training and management; establishment of duty rosters, as necessary; and oversight of budget submissions, as required; relations with the mission's sections, sectors, regional offices, and the United Nations Headquarters; the processing and timely dissemination of operational reports – including the mission daily report and significant incident reports.
  • Development of standard operating procedures and implementation of good reporting practices to ensure the timely drafting and dissemination of daily integrated situation reports and ad hoc special incident reports.
  • Organization and management of first-response to crisis and sustained crisis support for mission leadership; and direct operational information exchange with the Peacekeeping Situation Center in New York, as required.
  • Ensuring consistency and quality of JOC products and performance as well as leadership and management of the team and relationships and cooperatives with other mission and extra-mission components.
  • Provide the mission's 24/7 center for all current operations by maintaining a continuous watch over all integrated operations in which the mission is participating or has an interest, including over-watch of regional events. Daily (routine) JOC functions include: monitoring implementation of mission operational activities.
  • Request and collect situation updates from relevant mission components in a timely manner; collate and disseminate information of immediate operational interest; provide consolidated daily operational reports to senior mission managers and UN Headquarters; and provide a 24/7 communications link between the Head of Mission, mission senior management, significant mission components, regional offices/sector headquarters, UN agencies, programmes, and funds, UN Headquarters, and others as necessary.
  • The JOC will be the focal point for submission of operational reports and information from all relevant mission components. As well, as routine reporting to JOC should be defined in a standing procedure. As such, the JOC will have the primary responsibility of preparing the mission daily situation report, for HOM approval, and dispatch the SitRep accordingly; as well, significant incident reports (flash reports) will be similarly generated by the JOC.
  • An information repository will be managed by the JOC, to contain organised catalogues of all submitted operational reports, for ready access by collaborative mission components.
  • The JOC works in close collaboration with the Joint Mission Analysis Center

(JMAC) and the Joint Logistics Operation Center (JLOC). In crisis situations, the JOC shall operate as the crisis management center for the HOM and other members of the mission's core crisis management team providing a venue and support for response activities, and support that team with effective and uninterrupted channels of communication, reporting, and information management.


Professionalism: Takes initiative and consistently strives for high quality performance for self and team. Strong inter-personal skills, including the ability to manage challenging multi-stakeholder processes. Values diversity and works effectively with colleagues and contacts in the immediate and wider teams in pursuit of objectives. Facilitates others to solve problems. Anticipates and manages risk. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; ask questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within the prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives, establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.


Advanced university degree (Master's degree or equivalent) in social sciences, political science, international relations, law or related area. A first-level university degree in combination with an additional 2 years of qualifying experience may be accepted in lieu of an advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in political or international affairs, military, police, security, civil affairs, humanitarian affairs, human rights, crisis operations and management, or related field. At least two years of direct experience in a UN peacekeeping or other field operation in a conflict or post-conflict country is required. Extensive experience drafting political documents and briefing senior officials is required. Relevant professional experience managing a team or an office is required. Experience working in an integrated civilian-military-police environment is desirable. Experience working on political, security or mandate-related issues within a Mission's geographical region of operations is an advantage. Experience working in a Situation Center, Joint Operations Center, or a similar 24/7 operational environment is desirable.


Fluency in English and French is required.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

No Fee




Détails de l'annonce

ID de l'annonceur: 1463
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Expire: 2036-06-11 16:34:35


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